Last updated: 2 July 2026
1. Acceptance of terms
These Terms of Service ("Terms") form a binding agreement between you and Mainblu Technologies Pvt. Ltd. ("Mainblu", "we", "our") governing your use of the FieldSetu service (the "Service"). By signing up for or using the Service, you agree to these Terms.
2. Accounts and responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. As an Admin, you are responsible for the accuracy of the data you add about your team members and sites, and for ensuring you have the right to collect and process that data. You will notify us promptly of any unauthorised access.
3. Acceptable use
You agree not to:
- Use the Service to violate any law or the rights of others.
- Reverse-engineer, resell, or attempt to disrupt the Service.
- Upload malicious code or content you don't have rights to.
- Use the Service to fabricate attendance or evidence.
4. Subscription and billing
The Service is offered on the plans described on our pricing page. During early access, some plans are free of charge; paid plans will become available at launch. Early-access pricing is indicative and may change at launch; early users will be given advance notice of any change and, where committed, may keep their early-access rate for a defined period. Subscriptions renew automatically until cancelled. All payments are final; see our Refund Policy for the narrow exceptions that apply.
5. Customer data and ownership
You retain all rights to the data you upload to the Service ("Customer Data"). You grant us a limited licence to host, process and transmit Customer Data solely to provide and improve the Service. We do not sell your data. Our handling of personal data is governed by our Privacy Policy.
6. Service availability
We work hard to keep the Service available and reliable, but during early access we do not commit to a formal uptime SLA. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law.
7. Limitation of liability
To the maximum extent permitted by law, in no event will Mainblu be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, arising out of your use of the Service. Our total aggregate liability under these Terms will not exceed the fees you paid us in the twelve months preceding the event giving rise to the claim, or, if no fees were paid, INR 1,000.
8. Indemnification
You agree to indemnify and hold harmless Mainblu from any claims, damages, or expenses arising out of your Customer Data, your use of the Service in breach of these Terms, or your violation of any law or the rights of a third party.
9. Termination
You may cancel your subscription at any time from your account settings. We may suspend or terminate your account for material breach of these Terms, non-payment, or if required to comply with law. On termination, your right to use the Service ends immediately; export windows and data retention are described in our Privacy Policy.
10. Changes to the Service or Terms
We may modify the Service or these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes take effect constitutes your acceptance.
11. Governing law and jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
12. Contact
For questions about these Terms, write to info@mainblu.com.